Our customer care team is available 9am till 5pm (AEST) Monday-Friday. Please allow 24 business hours for a response to be received. Your enquiry is important to us and we appreciate your patience as we respond to your enquiries as promptly as possible.

Our Newsletter notifies you of all our latest arrivals, early access, exclusive discount codes and offers. We also offer 10% off of your first purchase so don't miss out and sign up today.

Barebone's pieces are manufactured in bali.

As a swimwear brand that focuses on sustainability, we cannot guarantee or confirm that all items will be restocked.
However, you may register for immediate email notifications of a restock on the product page of the item you are interested in. 

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read our Terms of Service or Privacy Statement.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping rates can vary depending on your region and will be calculated at checkout.

For more information, please visit our shipping and delivery page.

Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping or the banner at the bottom of a product page.

Yes, we are currently shipping to these specific countries - Austria, Belgium, Canada, China, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong SAR China, Indonesia, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, U.S. Outlying Islands, United Arab Emirates, United Kingdom, and United States

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Once the package leaves our warehouse it is in the hands of the shipping couriers. We encourage you to reach out to the shipping carrier responsible for delivery and quote your tracking number as they will have the most up to date information. Barebone does not hold responsibility for damaged, lost or stolen packages.

Generally, we are unable to make changes to details of an order once it has been dispatch. However, you may contact the shipping courier to request for the parcel to be redirected here.

A refund request can be submitted within a month after the purchase is made.

We currently offer full and partial refunds on a case-by-case basis in the form of store credits.

If the item(s) fulfils all of the return conditions, you are eligible for a full refund.
In the event that a product is damaged during the shipping process, and Barebone Swim is held not responsible, please contact our customer service team within 7 days.

Please check our refund policy to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

You may contact us through our contact page or email us at hello@bareboneswim.com with the subject titled "order number-exchanges."